Welcome. We help guide you through insurance and new patient procedures so you can focus on getting better.
Before You Arrive
It may be helpful for you to complete some of your paperwork before you arrive at your first appointment. Simply click the "New Patient Forms" button on the right to download and print your forms for completion. This extra bit of time and privacy allows you to have a chance to speak with your family physician about your medications, previous injuries and other information you might not know off hand. It also gives you a chance to locate addresses and contact information for your pharmacy and physicians so your records can be as comprehensive as possible.
To prevent delays at your visits at Philadelphia Hand to Shoulder Center, it is best to bring any studies that have been performed outside of our office, including X-Rays, MRI’s, CT Scans with you to the appointment. It’s most helpful for you to have the images (most likely on a CD) and the reports.
We Take the Complexity Out of Insurance
We know very well how confusing insurance can be today. We will help you navigate the maze of insurance, disability and workers compensation (if appropriate). We're familiar with all major carrier's policies, referral requirements, including Medicare. If your insurance requires a referral, be sure to contact your family physician to have it prepared prior to your visit. We are happy to provide you with our provider ID numbers to assist the office in preparing the referral. If you are unsure if you need a referral, please call your carrier or family physician directly to inquire.
Are You Traveling to See Our Specialists?
If your travel requires an overnight stay, we would be happy to assist you with locating a convenient hotel. With practice locations in and around Philadelphia, the Poconos, South Jersey and the Jersey shore, it is convenient to fly or travel by rail or car. Once you are in the area, you will find that both Pennsylvania (SEPTA) and New Jersey (NJ Transit) public transportation systems and taxi services are easy to use. For your convenience, we have easy to locate directions and Google Maps links on our Offices and Directions pages. We have also prepared directions for when traveling some of the more common routes, these may be useful if you are unfamiliar with the area.
What You Can Expect When You Arrive
We've created comfortable patient environments with loyal, compassionate, and empathetic staff that you will recognize at each of your visits with us. Each physician has a Clinical Assistant, who will be a primary point of contact for medical questions when your doctor is unavailable. Each physician also has an Administrative Assistant, who is your primary contact for things like disability forms, questions about your medical records and other non-clinical matters.