Join Our Exceptional Team

“Sustaining a thriving, highly-specialized medical practice for more than 45 years is not easy. It can only be accomplished if you consistently hire the best people and provide an environment that unites advanced training, research and teamwork--all centered on state-of-the-art care and exceptional patient outcomes.”

~~~  A. Lee Osterman, M.D., President, Philadelphia Hand to Shoulder Center


Current Career Opportunities

Please click on the position of interest below to view the position description. To apply, send your resume and cover letter to jobs@handcenters.com.

 

Therapy Positions:

 

Location:
Robert Wood Johnson University Hospital Hamilton 1 Hamilton Health Pl
Hamilton Township, NJ 08690

The Philadelphia Hand to Shoulder Center has an exciting Full time opportunity for an experienced Hand Therapist (Occupational or Physical Therapists) to join our therapy department. Our therapists work closely with our nationally ranked Hand Surgeons in the evaluation and management of a wide variety of upper extremity conditions and procedures, setting the standard for care of the hand, wrist, arm, elbow and shoulder.

Company Description
At the Philadelphia Hand to Shoulder Center, we diagnose, treat, repair and manage the complete rehabilitation of injuries to the hand, wrist, elbow, arms and shoulder. Patients from elite athletes and active adults to children and disabled seniors with unique care requirements turn to the Philadelphia Hand to Shoulder Center for expert care. By combining dedication to research, education, training, high levels of patient satisfaction and quality outcomes, Philadelphia Hand to Shoulder Center continue to lead the way to recovery for their patients. Recognized as one of the World’s leading centers for upper extremity care.

Job Type: Part-time or PRN

Education and or Experience:
Occupational Therapy or Physical Therapy licensure in both Pennsylvania and New Jersey required, Certification in Hand Therapy preferred. The ideal candidate will have strong orthotic fabrication skills and knowledge of postoperative and acute care management, including treatment of the shoulder as well as the hand, arm, wrist and elbow. The positions offer a competitive salary and benefits package as well as unparalleled continuing education opportunities with our annual Rehabilitation of the Hand Symposium.
Location:
834 Chestnut Street
Philadelphia, PA 19107

The Philadelphia Hand to Shoulder Center has an exciting Full time opportunity for an experienced Hand Therapists (Occupational or Physical Therapists) to join our therapy department. Our therapists work closely with our nationally ranked Hand Surgeons in the evaluation and management of a wide variety of upper extremity conditions and procedures, setting the standard for care of the hand, wrist, arm, elbow and shoulder.

Company Description
At the Philadelphia Hand to Shoulder Center, we diagnose, treat, repair and manage the complete rehabilitation of injuries to the hand, wrist, elbow, arms and shoulder. Patients from elite athletes and active adults to children and disabled seniors with unique care requirements turn to the Philadelphia Hand to Shoulder Center for expert care. By combining dedication to research, education, training, high levels of patient satisfaction and quality outcomes, Philadelphia Hand to Shoulder Center continue to lead the way to recovery for their patients. Recognized as one of the World’s leading centers for upper extremity care.

Job Type: Part-time or PRN

Education and or Experience:
Occupational Therapy or Physical Therapy licensure in both Pennsylvania and New Jersey required, Certification in Hand Therapy preferred. The ideal candidate will have strong orthotic fabrication skills and knowledge of postoperative and acute care management, including treatment of the shoulder as well as the hand, arm, wrist and elbow. The positions offer a competitive salary and benefits package as well as unparalleled continuing education opportunities with our annual Rehabilitation of the Hand Symposium.
Location:
2600 Easton Road
Willow Grove, PA 19090

We are looking for a strong, dedicated and detail-oriented person who will support the day-to-day operations of our outpatient physical/occupational therapy offices. Must be a team player, able to communicate well and work with little supervision at times. The selected individual will be the first point of contact, greeting patients, answering/returning patient and internal calls, collecting copayments, verifying insurances, obtaining authorizations and scheduling return patients for therapy for our office locations. Other duties include: inventory control, set up equipment for therapists as indicated, organize and prepare paperwork daily, maintain cleaning, temperature and calibration records, perform other duties as assigned by supervisor. Individual must contribute to a positive work atmosphere by demonstrating and communicating in a professional manner so as to foster positive relations with customers, patients, co-workers, and managers.

Company Description
At the Philadelphia Hand to Shoulder Center, we diagnose, treat, repair and manage the complete rehabilitation of injuries to the hand, wrist, elbow, arms and shoulder. Patients from elite athletes and active adults to children and disabled seniors with unique care requirements turn to the Philadelphia Hand to Shoulder Centers for expert care. By combining dedication to research, education, training, high levels of patient satisfaction and quality outcomes, Philadelphia Hand to Shoulder Centers continue to lead the way to recovery for their patients. Recognized as one of the World’s leading centers for upper extremity care.

Qualifications and Skills
  • High School Graduate
  • One (1) or more related years of experience in medical / therapy clinical environment
  • Demonstrated ability to communicate effectively
  • Knowledge of and experience with computers, word processing systems and data entry
  • Knowledge of and experience with electronic medical records (EMRs) preferred
  • Ability to multi-task and prioritize
  • Ability to travel and cover (25% of the time) additional offices as needed


Benefits
Full-time employees are eligible for our outstanding health benefits, paid time off, retirement savings options and much more. Our offices are closed evenings, weekends and holidays!

Job Type: Full-time
Location:
St. Clare Building, Suite 335
1203 Langhorne-Newtown Road
Langhorne, PA 19047

We are looking for a strong, dedicated and detail-oriented person who will support the day-to-day operations of our outpatient physical/occupational therapy offices. Must be a team player, able to communicate well and work with little supervision at times. The selected individual will be the first point of contact, greeting patients, answering/returning patient and internal calls, collecting copayments, verifying insurances, obtaining authorizations and scheduling return patients for therapy for our office locations. Other duties include: inventory control, set up equipment for therapists as indicated, organize and prepare paperwork daily, maintain cleaning, temperature and calibration records, perform other duties as assigned by supervisor. Individual must contribute to a positive work atmosphere by demonstrating and communicating in a professional manner so as to foster positive relations with customers, patients, co-workers, and managers.

Company Description
At the Philadelphia Hand to Shoulder Center, we diagnose, treat, repair and manage the complete rehabilitation of injuries to the hand, wrist, elbow, arms and shoulder. Patients from elite athletes and active adults to children and disabled seniors with unique care requirements turn to the Philadelphia Hand to Shoulder Centers for expert care. By combining dedication to research, education, training, high levels of patient satisfaction and quality outcomes, Philadelphia Hand to Shoulder Centers continue to lead the way to recovery for their patients. Recognized as one of the World’s leading centers for upper extremity care.

Qualifications and Skills
  • High School Graduate
  • One (1) or more related years of experience in medical / therapy clinical environment
  • Demonstrated ability to communicate effectively
  • Knowledge of and experience with computers, word processing systems and data entry
  • Knowledge of and experience with electronic medical records (EMRs) preferred
  • Ability to multi-task and prioritize
  • Ability to travel and cover (25% of the time) additional offices as needed
Benefits
Full-time employees are eligible for our outstanding health benefits, paid time off, retirement savings options and much more. Our offices are closed evenings, weekends and holidays!

Job Type: Full-time
Location:
950 Pulaski Drive, Suite 100
King of Prussia, PA 19406


We are looking for a strong, dedicated and detail-oriented person who will support the day-to-day operations of our outpatient physical/occupational therapy offices. Must be a team player, able to communicate well and work with little supervision at times. The selected individual will be the first point of contact, greeting patients, answering/returning patient and internal calls, collecting copayments, verifying insurances, obtaining authorizations and scheduling return patients for therapy for our office locations. Other duties include: inventory control, set up equipment for therapists as indicated, organize and prepare paperwork daily, maintain cleaning, temperature and calibration records, perform other duties as assigned by supervisor. Individual must contribute to a positive work atmosphere by demonstrating and communicating in a professional manner so as to foster positive relations with customers, patients, co-workers, and managers.

Company Description
At the Philadelphia Hand to Shoulder Center, we diagnose, treat, repair and manage the complete rehabilitation of injuries to the hand, wrist, elbow, arms and shoulder. Patients from elite athletes and active adults to children and disabled seniors with unique care requirements turn to the Philadelphia Hand to Shoulder Centers for expert care. By combining dedication to research, education, training, high levels of patient satisfaction and quality outcomes, Philadelphia Hand to Shoulder Centers continue to lead the way to recovery for their patients. Recognized as one of the World’s leading centers for upper extremity care.

Qualifications and Skills
  • High School Graduate
  • One (1) or more related years of experience in medical / therapy clinical environment
  • Demonstrated ability to communicate effectively
  • Knowledge of and experience with computers, word processing systems and data entry
  • Knowledge of and experience with electronic medical records (EMRs) preferred
  • Ability to multi-task and prioritize
  • Ability to travel and cover (25% of the time) additional offices as needed


Benefits
Full-time employees are eligible for our outstanding health benefits, paid time off, retirement savings options and much more. Our offices are closed evenings, weekends and holidays!

Job Type: Full-time

Administrative/Business Office Positions:

 

Locations Available:
King of Prussia, PA

  1. Pull daily surgery report
    • Review upcoming surgeries for surgery date, insurance and auth requirements to make sure surgeries that require authorizations are submitted timely.
    • Complete daily surgery reports filling in when it was started, who cleared the surgery and the surgery authorizations required.
    • Review daily surgery reports to make sure all surgeries are completed.
  2. Distribute Surgeries
    • Separate out surgeries to be distributed for completion.
    • Follow up on distributed surgeries, checking that they are completed timely and accurately. -Provide assistance with all surgery issues or questions.
  3. Pre-Certify surgeries
    • Verify patient's insurance is still active and obtain pre-certification/authorizations requirements for all health, work comp and auto insurances on file.
    • Complete all required authorization forms and questionnaires. Submit surgery pre-certification requests via phone, fax or portal submitting all required documentation.
    • Check status of pending surgeries, make follow up calls to insurances and Adjusters.
    • Collect all required authorization documentation to keep in file.
    • Communicate with hospitals and surgery centers. Give surgery authorizations and approvals to the hospitals and surgery centers.
    • Review surgeries for all proper approvals and CPT codes with hospitals and surgery centers.
    • Maintain good communication with all of our contacts to ensure proper billing and authorizations.
  4. Obtain retro-authorizations
    • When surgery codes are changed from requested procedures contact insurance companies to request retro authorizations.
    • Complete all necessary forms and questionnaires and submit with clinical documentation including reports.
    • Follow up on pending retro-authorizations and inform billers of approvals and denials.
  5. Insurance Verification
    • Verify new patients' insurance information Check for referral requirements and active referrals.
  6. Non-Par Authorizations
    • Obtain non-par authorizations for patients seen in the ER by one of our doctors for follow up appointments.
    • Contact insurance companies to complete necessary forms and submit non-par authorization requests with proper documentation and ER reports.
    • Follow up with insurance on status of requests.
    • Informing clinical assistants of denials or issues.
Proficiency, efficiency and accuracy are requirements for this position. This is a very team oriented company and you must be able to work well with others. Registering patients and scheduling appointments over the telephone while delivering service 'with a smile' are the core responsibilities of this position. This position requires a person with OUTSTANDING CUSTOMER SERVICE SKILLS. You must be able to be patient and empathetic while still being efficient, accurate and effective when registering patients and routing to the preferred physician in the preferred office.

Job Requirements:
  • High school diploma/GED required
  • Possess patient registration experience; experience with Medicare, private health insurance & worker’s comp insurance preferred.
  • Resourceful and able to ask appropriate questions in order to provide callers with an excellent experience.
  • Excellent data entry and spelling skills.
  • Self-motivated; able to work well independently and as a team.
  • Ability to multi-task and prioritize.
  • Strong decision-making skills.
  • Excellent customer service to callers.
  • Speak with confidence in a pleasant & professional manner.
  • Be thorough, while effective and efficient.
  • Possess a strong work ethic and excellent attendance record.
  • Bilingual (Spanish) a plus, but not required.


Position Responsibilities
  • Screen patients to establish urgency of condition and coordinate appointments within the appropriate time frame.
  • Conduct comprehensive patient interviews and enter accurate information for each patient into patient management system.
  • Coordinate appointments with appropriate physicians in patients’ preferred office locations (19 physicians and 16 office locations throughout Southeastern Pennsylvania and South Jersey).
  • Screen patients for insurance to ensure that we accept their plan and advise of patient responsibilities prior to appointments (ie: referrals, co-pays, etc.)
  • Maintain and protect the patient’s confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA) regulations.
  • Confirm patient appointments and answer telephone inquiries with accuracy.
  • Ensure complete and accurate patient registrations.
  • Be willing to assist in other areas/departments when time permits.
  • Other tasks as assigned or requested.
Locations Available:
Center City, King of Prussia, Langhorne, Wilkes Barre, Cherry Hill

Job Requirements:
  • High school diploma/GED required
  • 3+ years' experience in a medical office setting.
  • Medical terminology required; transcription experience a plus.
  • Strong business writing and spelling skills.
  • Maintains composure and patience in difficult situations.
  • Provides pleasant, accurate responses to callers.
  • Proficiency, efficiency and accuracy required.
  • Self-motivated and work well independently and as a team.
  • Multi-tasking and prioritizing.
  • Strong decision-making skills.
  • Speaks with confidence in a pleasant & professional manner; provides excellent customer service.
  • Thorough, while effective and efficient.
  • Strong work ethic and excellent attendance record.
  • Experience with MS Office Suite, preferred.


  • Job Responsibilities:
    • Handle telephone calls from patients, referral sources, physicians, attorneys, etc.
    • Take accurate messages and relays to physicians.
    • Maintain physicians' academic & professional calendar; communicate schedule changes to others.
    • Process mail, faxes, and emails.
    • Accurately route and label medical records and documents into patient accounts in EHR.
    • Respond to patient emergent/urgent matters in a timely manner. Directs patients to clinical staff, as necessary.
    • Ensure delivery of transcribed office notes to appropriate parties (referral sources).
    • Track status of dictations and surgical billing to ensure completion by physician.
    • Compile surgical notes with billing and route to business office for processing.
    • Prepare fee letters, process pre-pays and prepare correspondence for physicians to answer/respond to.
    • Handle and manage physicians’ hospital credentialing/re-credentialing for privileges.
    • Maintain up to date physician CV’s .
    • Assist with physician academic meeting registrations and lodging.
    • Assist with academic outlines and presentations (MS Word and Power Point).
    • Maintain and protect patient information, in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
    • Handle additional administrative duties, as requested or assigned.

     

    We provide competitive compensation and comprehensive benefits, including health insurance, paid time off and 401(k) retirement savings programs. Philadelphia Hand to Shoulder Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability or any other protected class. This policy applies to all terms and conditions of employment.


    Our elite physician, therapy and staff support team at Philadelphia Hand to Shoulder Center has allowed us to grow from a single location in Center City Philadelphia in 1973 to a full network of 15 state-of-the-art offices throughout Philadelphia, the surrounding suburbs, and South Jersey.  Our renowned surgeons are proud to be affiliated with the leading universities, health systems, hospitals, and surgery centers in the region. Research and innovation continue to be driving forces of our practice. Advancements in surgical and therapeutic techniques for the hand, wrist, arm, elbow and shoulder have been nothing short of astonishing over the past 45 years. Many of these advancements have been developed by our team of surgeons and researchers. We are extremely proud to have cultivated a unique medical practice that has stayed ahead of the curve and earned the respect of our peers, while remaining approachable to any patient who needs our skills.

     

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