Patient Instructions for Medical Record Requests
Philadelphia Hand to Shoulder Center has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.
Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com. Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark. Your medical record request will be processed, and a notification will be sent via mail or email once complete and available for download. Requests may be submitted via fax to HealthMark’s Request Manager at 800-833-5935.
Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800-659-4035 or status@healthmark-group.com
